Our professional and friendly registrars provide support to you in acquiring outpatient services such as emergency; laboratory; radiology (including CT scans, MRIs, mammograms, nuclear medicine, and bone density); short-stay surgery; surgery; respiratory therapy; medicine administrations; pre-ops; EKGs; observation; and inpatient admissions.

Charity Care Policy

Aid for Hearing or Vision Disabilities

Should you have special needs, such as hearing or vision disabilities, please let your registration specialist or nurse know. Assistive devices we provide include hearing amplification, closed-caption devises for TVs, TDD telecommunications, and telephone or clock attachments. Interpretive services, representing many foreign languages and sign language, also are available.

Admission

Jefferson healthcare has central registration for all inpatient and outpatient services. When you come to the hospital to be admitted, you need to go to the Registration area located on the first floor of the hospital in the lobby area (water side).

Your admission process will be made easier if you bring your health insurance identification card, Medicare card, and/or your coupons for Medicaid. Please contact your insurance carrier to obtain authorization for your admission and to verify whether a second opinion is necessary. It is each patient’s personal responsibility to obtain insurance authorization prior to being admitted. Prior authorization numbers should be presented to the Admitting department prior to or at the time of admission. In some cases, health policies require the patient to pay a certain amount before benefits will apply.

During the admission process, the admitting clerk will provide each adult individual with written information regarding his or her rights under state and federal law to accept or refuse medical or surgical treatment. The clerk also will inquire about the existence of an advanced directive.

Advanced directives, such as a living will or health care power of attorney, are documents written in advance of serious illness or injury that state the patient’s choices for health care or name someone to make those choices if the patient becomes unable to make decisions. If you have advanced directives, please give us a copy so we can keep them with your records. More information on advanced directives.

For more information, please call: Registration: 360-385-2200, ext. 2201 Customer service office: 360-385-2200, ext. 2267