Jefferson Healthcare is committed to providing health care services to all people who are in need of medical attention, regardless of their ability to pay. To demonstrate this commitment, Jefferson Healthcare signed the American Hospital Association’s Confirmation of Commitment, which states that the hospital’s and clinics’ policies and practices on charges, charity care, billing, and debt collection meet or exceed the principles and guidelines of the board of trustees of the American Hospital Association.
The credit policy of the hospital and clinics provides four options for self-pay or uninsured patients, depending on their level of financial need.
The charity care policy is applied uniformly to all Jefferson County residents who use Jefferson Healthcare for their health care needs. We treat all patients equitably and with dignity and respect. We make every effort to ask patients whether they need financial assistance to pay for part or all of the care they have received or will receive.
Private-pay charges may appear to be higher because third-party payers negotiate discounted charges as part of their contracts with providers. Medicare and Medicaid require providers to accept their level of payment if the hospital is to be paid directly.
The following patients qualify for charity care:
Note: The federal poverty level varies with the number of family members and is periodically updated.
Upon request, the patient or responsible party will be given charity care forms and instructions. The patient will be asked to provide documentation of income.
Patients may apply for charity care at any point, from preadmission to final payment of the bill.
Yes. The information from the application is used solely for the purpose of qualifying the patient for Medicaid, charity care, or the sliding scale.
We must make a reasonable effort to collect on accounts that are due. We do not harass patients for payment or use collection agencies that use pressure tactics. Any patient who states that he or she does not have the means to pay a bill will be referred for financial counseling to determine eligibility for one of the helping programs.
To ensure consistency and fairness throughout our system, we base our charging methodology on the American Medical Association’s common procedural terminology codes. Our charges are in the midrange for rural hospitals. We realize that hospital charges are increasing and that the health care system is very complex. Therefore, we have made a significant effort to ensure that access to needed care is available.
If a patient is eligible for certain other programs, such as Medicaid, they may not qualify for charity care. Patients seeking charity care are not required to seek loans to pay for medical bills.
If you have more questions, please call us at (360) 385-2200 ext. 2269